Frequently Asked Questions
Everything you need to know before booking your cleaning service.
Booking is quick and simple. Select your preferred cleaning service, choose a convenient date and time, enter your details and securely complete your payment online.
Yes. Every Somvio cleaner is fully insured and professionally trained, so your home and belongings are protected on every visit.
Yes. You can cancel or reschedule through your booking confirmation details. Please check the notice period in your booking terms for any applicable fees.
No. Our team brings professional-grade, eco-friendly cleaning products and equipment. If you prefer specific products, just let us know when booking.
We accept major debit and credit cards through our secure online checkout. Your fixed price is confirmed before you pay.
Yes. All payments are processed through encrypted, PCI-compliant payment providers. We never store your full card details on our servers.